Verna

In order for the Verna app to track your driving, certain settings need to be correct. The settings you need to check will vary depending on whether your phone has iOS or Android.

If the app is not tracking your trips, it might be that you need to check these settings. When operating systems are updated, settings can sometimes change, and we try to keep these tips updated after the latest updates 🙏

Scroll down and tap "Apps" to find the Verna app. In older updates, you just scroll straight down and find the Verna app.

1. Set location to "Always".
2. Turn on "Precise Location" down there.
3. The phone will ask you from time to time if you want to continue allowing the Verna app to track your location, be careful to choose "Always allow"

Make sure the following settings are turned on

1. Bluetooth
2. Exercise &amp; Fitness
3. Live Activities
4. Background App Refresh

Open up Notifications and select "Allow Notifications".

1. Open Settings.
2. Scroll down and tap "Apps" to find the Verna app. In older updates, you just scroll straight down and find the Verna app.
3. Open Location
 1. Set location to "Always".
 2. Turn on "Precise Location" down there.
 3. The phone will ask you from time to time if you want to continue allowing the Verna app to track your location, be careful to choose "Always allow"
4. Make sure the following settings are turned on
 1. Bluetooth
 2. Exercise &amp; Fitness
 3. Live Activities
 4. Background App Refresh
5. Open up Notifications and select "Allow Notifications".

If turned on Low Power Mode then trips will still be measured, but they won't appear in the app until turned off ‘’Low Power Mode’’.

Settings in Android phones may vary from manufacturer to manufacturer.

Scroll down and open ‘’Apps’’.

Make sure that "Remove permissions if app is unused" is not enabled.

Open ‘’Notifications’’ and select ‘’Allow Notifications’’.

1. Open ‘’Location’’, select ‘’Allow all the time’’, and enable ‘’Use precise location’’.
2. Open ‘’Physical activity’’, ‘’Nearby devices’’, and ‘’Notifications’’ and select ‘’Allow’’ for all of them.
3. Make sure ‘’Pause app activity if unused’’ is not enabled.

Open up ‘’Mobile data’’ and turn on ‘’Allow background data usage’’ and ‘’Allow data usage if Data saver is on’’.

Open ‘’Battery’’ and click ‘’Unrestricted’’.

1. Open settings.
2. Scroll down and open ‘’Apps’’.
3. Find the Verna app and open it.
4. Make sure that "Remove permissions if app is unused" is not enabled.
5. Open ‘’Notifications’’ and select ‘’Allow Notifications’’.
6. Open ‘’Permissions’’
 1. Open ‘’Location’’, select ‘’Allow all the time’’, and enable ‘’Use precise location’’.
 2. Open ‘’Physical activity’’, ‘’Nearby devices’’, and ‘’Notifications’’ and select ‘’Allow’’ for all of them.
 3. Make sure ‘’Pause app activity if unused’’ is not enabled.
7. Open up ‘’Mobile data’’ and turn on ‘’Allow background data usage’’ and ‘’Allow data usage if Data saver is on’’.
8. Open ‘’Battery’’ and click ‘’Unrestricted’’.

Additional setting for Android (not applicable to all devices)

Scroll down and open ‘’Device care’’.

1. make sure ‘’Power saving’’ and ‘’Battery protection’’ are not enabled.
2. Open up ‘’’Background usage limits’’ make sure ‘’Put unused apps to sleep’’ is not enabled

1. Open up ‘’Settings’’
2. Scroll down and open ‘’Device care’’.
3. Press on ‘’Battery’’ and:
 1. make sure ‘’Power saving’’ and ‘’Battery protection’’ are not enabled.
 2. Open up ‘’’Background usage limits’’ make sure ‘’Put unused apps to sleep’’ is not enabled

🍎 iPhone settings

🤖 Android settings